Frequently Asked Questions

We're always here to assist you! Before reaching out to our support team, check out these helpful resources that may answer your common questions.

General

  • What is KitDesigner?

    KitDesigner.io is an innovative 3D sports kit configurator platform designed to help merchants offer a customizable design experience on their websites. It allows sports teams and individual customers to personalize sportswear with team logos, colors, styles, and sizes, enhancing customer engagement and driving sales.

  • How much does KitDesigner cost ?

    The cost of KitDesigner.io depends on the specific features and customizations a merchant requires. We offer flexible pricing plans tailored to businesses of different sizes and needs. For detailed pricing information, please contact our team for a customized quote.

  • What features does KitDesigner have ?

    KitDesigner.io offers a robust set of features, including a user-friendly 3D kit builder, real-time previews, multiple design options for colors and patterns, logo and text integration, and size personalization. Merchants also gain access to a dashboard for order management and data analytics to track performance.

  • How does a KitDesigner help me sell more ?

    By providing an interactive and personalized design experience, KitDesigner.io boosts customer engagement and conversion rates. Shoppers enjoy creating custom sports kits that reflect their team's identity, leading to higher customer satisfaction, brand loyalty, and repeat sales.

  • What is Visual Commerce ?

    Visual Commerce refers to the use of 3D visualizations, AR (Augmented Reality), and VR (Virtual Reality) to enhance the online shopping experience. KitDesigner.io’s visual commerce technology allows customers to see their custom kit designs in real-time 3D, making the shopping experience more immersive and confidence-inspiring.

KitDesigner Features

  • How does the 3D Kit Designer work ?

    The 3D Kit Designer on KitDesigner.io uses advanced rendering technology to create a seamless and interactive customization experience. Customers can choose from various templates and styles, then use the 3D configurator to adjust colors, patterns, logos, text, and other design elements. Every change is reflected in real-time, allowing users to see exactly how their custom kit will look from all angles. This technology makes it easy to try multiple options, making the customization process fun, intuitive, and highly visual.

  • What customization options are available with KitDesigner?

    KitDesigner offers extensive customization options that allow users to create a truly unique sports kit. Customers can select from an array of color palettes, patterns, and design layouts to match their team’s branding or personal preference. Additionally, users can upload custom logos, add player names and numbers, and choose different text fonts and placements. These options enable a high level of personalization, giving each sports kit a distinct look that perfectly represents the team's identity.

  • Can I manage orders directly within KitDesigner?

    Yes, KitDesigner includes a powerful merchant dashboard that simplifies order management. Merchants can access and track all incoming orders, review design specifics, manage inventory, and update customers on order status. The dashboard also allows for easy data export, so businesses can integrate with other inventory and CRM systems if needed. By providing a centralized place to oversee the order and customization process, KitDesigner helps streamline operations and enhances overall efficiency.

  • Is KitDesigner compatible with mobile devices?

    Absolutely. KitDesigner.io is fully optimized for mobile devices, providing a responsive design that ensures a smooth user experience across smartphones and tablets. The mobile interface allows customers to design sports kits on-the-go, making it convenient for coaches, players, or team managers to create and share designs directly from their devices. This mobile compatibility means KitDesigner can reach a wider audience and provide flexible access for users anytime, anywhere.

  • Does KitDesigner provide analytics on design trends?

    Yes, KitDesigner offers robust analytics features to help merchants understand design trends and customer preferences. Through the dashboard, merchants can view data on popular color choices, frequently used design elements, and seasonal trends. This insight can be leveraged to optimize product offerings, plan inventory, and create targeted marketing campaigns. By understanding what customers are gravitating towards, businesses can make data-driven decisions that enhance sales and align with customer demand.

About KitDesigner

  • What is KitDesigners Vision ?

    KitDesigner.io is an innovative 3D sports kit configurator platform designed to help merchants offer a customizable design experience on their websites. It allows sports teams and individual customers to personalize sportswear with team logos, colors, styles, and sizes, enhancing customer engagement and driving sales.

  • How is KitDesigner changing the way people customize sports kit ?

    The cost of KitDesigner.io depends on the specific features and customizations a merchant requires. We offer flexible pricing plans tailored to businesses of different sizes and needs. For detailed pricing information, please contact our team for a customized quote.

  • What products benefit best from kitdesigner ?

    KitDesigner.io offers a robust set of features, including a user-friendly 3D kit builder, real-time previews, multiple design options for colors and patterns, logo and text integration, and size personalization. Merchants also gain access to a dashboard for order management and data analytics to track performance.

Onboarding and continuous support

  • What is the current onboarding process ?

    KitDesigner's onboarding process is designed to be seamless. After an initial consultation, our team will work with you to set up your product catalog, create 3D models, and integrate the configurator with your website. We also provide training to help you manage your new tools effectively.

  • How do i find out pricing information ?

    For detailed pricing information, contact KitDesigner's sales team directly. We’ll provide a tailored quote based on your business needs, including product complexity, required features, and any integrations or customizations.

  • How do i upload new products ?

    Uploading new products to KLitDesigner's platform is easy. Through our dashboard, you can manage your product catalogue by adding new items, updating configurations, and adjusting visual elements. We offer training and support to ensure you can do this efficiently.

  • What 3D file formats do you use ?

    KitDesigner supports a wide range of 3D file formats, including FBX, OBJ, and GLTF/GLB. This ensures compatibility with most 3D modelling software and allows for easy import of your existing 3D assets into our platform.

  • Do i get assigned a customer success manager ?

    Yes, KitDesigner assigns a dedicated customer success manager to each client. Your manager will be your main point of contact, helping you with onboarding, training, and ongoing support to ensure you maximize the value of KitDesigner's tools and services.

Do You Need More Help ?

Book a demo with one of our senior 3D team to answer any questions you may have.

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KitDesigner provides sports kit merchants with an easy-to-use 3D configurator that enables your customers to design their own custom kits. From generating automatic bills of materials to delivering accurate 3D mockups.